Founder complains about DocuSign’s high cost; Zoho’s Sridhar Vembu replies

Andrew Wilkinson questioned the high pricing of DocuSign, sparking responses about bloated SaaS costs. Zoho’s Sridhar Vembu criticized DocuSign for overpricing and suggested evaluating vendors’ sales versus R&D expenses as a cost-saving measure, asserting that enterprises won’t always pay high brand premiums.

​Andrew Wilkinson questioned the high pricing of DocuSign, sparking responses about bloated SaaS costs. Zoho’s Sridhar Vembu criticized DocuSign for overpricing and suggested evaluating vendors’ sales versus R&D expenses as a cost-saving measure, asserting that enterprises won’t always pay high brand premiums.